Francis is an ICT professional and works for the International Centre for Reproductive Health-Kenya as an ICT Assistant. He possesses a Diploma in information and communication technology (DICT) and Cisco Certified Network Associate (CCNA) from the Institute of Advanced Technology (IAT). He is responsible for user support, hardware support, electricals and electronics maintenance, systems inventory and networking. Prior to embarking on a career in the IT industry, He worked as a research assistant with APHIA Plus and data entry for two years. This experience affords him astute insight into necessary training and development required for staff throughout any research organization. A firm believer that technology is the great growling engine of change.